Most AOS engagements run as a monthly retainer, built from the services you need. Pricing depends on the mix of services (Amazon account management, Shopify management, email marketing, paid advertising, social media management, and more) and the scope involved, such as number of products or channels.

One-off projects, like a full website rebuild or an Amazon launch from scratch, are quoted individually based on scope, typically as a fixed project fee, sometimes split into phases with a smaller ongoing retainer to follow.

Every engagement gets a written proposal and Statement of Work with exact pricing before any work begins, so there are no surprises. Get in touch for a tailored quote.

Invoices are raised monthly, on a set date agreed in your Statement of Work. Standard payment terms are 28 days from invoice date, though this can vary by agreement. All prices in your proposal are exclusive of VAT unless stated otherwise. If you spot a discrepancy on an invoice, get in touch with your account lead directly, we’re always happy to review and clarify.

Every project or retainer starts with a Statement of Work (SOW), which sets out: the specific services and deliverables agreed, start date and (where relevant) target completion date, pricing and payment terms, and any access or information we need from you to get started.

The SOW works alongside our standard Terms of Business, both need to be signed before work begins. If your needs change partway through an engagement, we’ll agree any changes to scope or pricing in writing before proceeding.